TechBug Managed IT Services Brisbane
Our managed IT service packages, are an easy and affordable way to access high quality IT support and advice, customised to suit the specific needs of your business. It provides a range of proactive IT support services to optimise your technology investment while maximising the productivity of your people and business.
We can work with or as an alternative to your existing business IT support teams. Our packages can be as simple as helpdesk tasks and escalations, to more complex requirements, such as onsite maintenance, systems integration, fixed price projects and IT strategy.
One of the main challenges you face running a business is supporting the day to day running of your IT systems. Your time is precious and rather than continually fire-fighting IT issues, you’d rather spend your time building value, efficiencies, and profitability.
Outsourcing to Techbug will provide you with the best financial return, not to mention your business will run more efficiently. You’ll have your own local Brisbane based IT team, that works for you, as well as your own Customer Relationship Manager and Service Delivery Manager to ensure that you are receiving the service you want.
You can expect
A dedicated Customer Relationship Manager
Locally based technical team
Tailored/flexible plans suited to your business and your budget
Honest advice and guidance
Guaranteed response times
Fixed monthly costs
Improved IT systems reliability
We take the time to listen, and to really understand your business and current challenges. We then work in partnership with you to develop a suitable IT Strategy and Roadmap. Our collaborative approach ensures you are comfortable with the strategy before implementation. It also means we check-in regularly to ensure the service or solution is delivering your expected outcomes.